General Terms and Conditions (GTC
Scope
These General Terms and Conditions (GTC) apply to all deliveries from La Lorenz GbR to consumers. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly not attributable to their commercial or independent professional activity.
Contracting Party
The purchase contract is concluded with La Lorenz GbR, Owners: Mia La and Julian Lorenz, Amalienburgstraße 13, 81247 Munich.
Conclusion of Contract
The presentation of the products in the online shop does not constitute a legally binding offer but rather a request to place an order. By clicking the [Buy/Order with Obligation to Pay] button, you submit a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order with an order confirmation by email immediately after receiving your order.
Right of Withdrawal
If you are a consumer (i.e., a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have the right of withdrawal in accordance with statutory provisions. If you, as a consumer, exercise your right of withdrawal according to section 4.1, you must bear the regular costs of return shipping. Otherwise, the regulations that are detailed in the following apply to the right of withdrawal:
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us (La Lorenz GbR, Amalienburgstraße 13, 81247 Munich, 0049 1777048615, hello@cheersday.de) by means of a clear statement (e.g., a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not required. You can also electronically fill out and submit the model withdrawal form or any other clear statement on our website https://maiis.de/pages/contact. If you use this option, we will promptly (e.g., by email) send you an acknowledgment of receipt of such a withdrawal.
To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery offered by us) without undue delay and at the latest within fourteen days from the day on which we received the communication of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the initial transaction unless you have expressly agreed otherwise; in no case will you incur any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must send back the goods without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us or to (insert the name and address of the person authorized by you to receive the goods if applicable). The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
- End of the withdrawal instruction -
(¹ This withdrawal instruction applies from 01.05.2022. It does not apply to the separate delivery of goods.)
Prices and Shipping Costs
The prices stated on the product pages include the statutory value-added tax and other price components. In addition to the stated prices, we charge shipping costs for delivery within Germany based on the size of the package. The shipping costs are clearly communicated to you on the product pages, in the shopping cart system, and on the order page.
Delivery
Delivery is within Germany using Deutsche Post or DHL and outside of Germany with DHL. The delivery time within Germany is up to 3 days. and for international deliveries 1 to 2 weeks. Any deviations from the delivery time will be indicated on the respective product page. If a delivery takes longer than 5 business days due to availability or increased production time for selected products, you will be informed via the email address provided with the order.
Payment
Payment can be made by bank transfer, PayPal, credit card, Google Pay, Apple Pay, or Amazon Pay. If you choose bank transfer, we will provide our bank details in the order confirmation and deliver the goods after receipt of payment.
Retention of Title
The goods remain our property until full payment is made.
Dispute Resolution
The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are willing to participate in a dispute resolution procedure before a consumer arbitration board but are not obliged to do so. The competent consumer arbitration board is: Universal Arbitration Board of the Federal Centre for Arbitration e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. We can participate in a dispute resolution procedure before this board to settle the aforementioned disputes.